CROWDSENDER is committed to respect your privacy and guarantee protection and security of your personal data. For this reason, and in accordance with the Article 14 of the Regulation EU 2016/679, related to protection of natural persons with respect to processing of personal data and free circulation of this data (hereinafter GDPR /General Data Protection Regulation/), we inform you in which way we gather, process and protect personal data which you would (be willing to) provide us with.

Consequently, you need to read carefully this privacy policy which has been written in a clear and simple way so as to enable you to understand it and thus decide freely and voluntarily if you wish to provide your personal data to CROWDSENDER. CROWDSENDER is committed to respect your privacy and guarantee protection and security of your personal data. For this reason, and in accordance with the Article 14 of the Regulation EU 2016/679, related to protection of natural persons with respect to processing of personal data and free circulation of this data (hereinafter GDPR /General Data Protection Regulation/), we inform you in which way we gather, process and protect personal data which you would (be willing to) provide us with.

3.- Obligatoriness of data provision

The data requested in the forms provided on the website are, in general, mandatory (unless specified otherwise in the required field) for the meeting of the established purpose. To the contrary, however, the result may be the impossibility to provide the service to the user.

4. With what purpose will the company process the use’s personal data and for how long?

The purposes of data processing are divided, in accordance with its origin, into the following groups:

1. To manage your registration as a user of the Platform. The Personal Data you provide us with shall be used to identify you as a Platform user, and to give you access to its different functionalities, products and services that are available to you as a registered user.
2. Reception, management and giving response to Users’ complaints via the means provided on the web site.
3. Sending commercial electronic messages, maintenance, support and update of the website, as well as of the contents or restricted users’ areas.
4. Resolution of possible technical incidents or of those of any other nature that may arise in relation to the website.
5. Draw-up of anonymous statistical reports on access habits and the activity developed by users on the website.
6. If you choose the option to save your payment information (credit card), you shall expressly authorize. Us to process the indicated details to be used as necessary for its activation and development. Consenting to the activation of this functionality means that your data will automatically appear in these fields when making future updates, so you will not have to enter your details again for each new update as they will be considered as valid and in place. You can change or delete your payment information via your plans & billing page. We store and transmit your card details in accordance with the leading international standards of confidentiality and security for credit and debit cards. The use of this function may require you to change your access password for security reasons. Remember that security when using the Platform also depends on the correct use and storage of certain confidential codes.

5. What is the legitimacy of data processing?

The User may at any time and free of charge send a letter to the address indicated in the heading of this Policy or send an e-mail to the address hello@crowdsender.io with the Reference «Data Protection», attaching a photocopy of his identity document, to:

Revoke the granted consent.
Obtain confirmation of whether at CROWDSENDER are processed personal data concerning the user or not.
Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion of your data when, among other reasons, the data are no longer necessary for the purposes they were collected for.
Obtain from CROWDSENDER the limitation of data processing when any of the conditions provided in the data protection regulations is met.
Obtain human intervention, to express your point of view and to challenge the automated decisions adopted by CROWDSENDER, in the cases foreseen in the regulations.
Request your data portability in the cases established by the regulation.
* File a complaint regarding the protection of your personal data with the Spanish Agency for Data Protection at the address Calle de Jorge Juan, 6, 28001, Madrid.The User may at any time and free of charge send a letter to the address indicated in the heading of this Policy or send an e-mail to the address hello@crowdsender.io with the Reference «Data Protection», attaching a photocopy of his identity document

6. Who the data will be shared with?

User´s data may be communicated to:
Entities in charge of managing the corresponding products and services, as the case may be. Public administrations, in relation to the competences attributed to them.

7. For how long will we keep user’s data?

The User may at any time and free of charge send a letter to the address indicated in the heading of this Policy or send an e-mail to the address hello@crowdsender.io with the Reference «Data Protection», attaching a photocopy of his identity document, to:

Revoke the granted consent.
Obtain confirmation of whether at CROWDSENDER are processed personal data concerning the user or not.
Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion of your data when, among other reasons, the data are no longer necessary for the purposes they were collected for.
Obtain from CROWDSENDER the limitation of data processing when any of the conditions provided in the data protection regulations is met.
Obtain human intervention, to express your point of view and to challenge the automated decisions adopted by CROWDSENDER, in the cases foreseen in the regulations.
Request your data portability in the cases established by the regulation.
* File a complaint regarding the protection of your personal data with the Spanish Agency for Data Protection at the address Calle de Jorge Juan, 6, 28001, Madrid.The User may at any time and free of charge send a letter to the address indicated in the heading of this Policy or send an e-mail to the address hello@crowdsender.io with the Reference «Data Protection», attaching a photocopy of his identity document.

8. Responsibility of the user

The User:
Guarantees that his/her age is over 18 and that the data provided to CROWDSENDER are true, accurate, complete and up-to-date. For these purposes, the User is responsible for the truthfulness of all communicated data and will keep the provided information updated so as to reflect his/her real situation.
Guarantees to have informed third parties from whom he/she provides your data, if so, of the aspects contained in this document. Likewise, he/she guarantees to have obtained your authorization for providing your data to CROWDSENDER for the mentioned purposes.
* Will be responsible for false or inaccurate information provided through the web site and for damages, direct or indirect, inflicted to CROWDSENDER or third parties thereby.

9. Commercial and promotional communications

Privacy and cookies policy.

10. Exercise of rights 

The User may at any time and free of charge send a letter to the address indicated in the heading of this Policy or send an e-mail to the address hello@crowdsender.io with the Reference «Data Protection», attaching a photocopy of his identity document, to:

Revoke the granted consent.
Obtain confirmation of whether at CROWDSENDER are processed personal data concerning the user or not.
Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion of your data when, among other reasons, the data are no longer necessary for the purposes they were collected for.
Obtain from CROWDSENDER the limitation of data processing when any of the conditions provided in the data protection regulations is met.
Obtain human intervention, to express your point of view and to challenge the automated decisions adopted by CROWDSENDER, in the cases foreseen in the regulations.
Request your data portability in the cases established by the regulation.
* File a complaint regarding the protection of your personal data with the Spanish Agency for Data Protection at the address Calle de Jorge Juan, 6, 28001, Madrid.The User may at any time and free of charge send a letter to the address indicated in the heading of this Policy or send an e-mail to the address hello@crowdsender with the Reference «Data Protection», attaching a photocopy of his identity document.